Volvo CE launches augmented reality App for technicians

Volvo Construction Equipment (Volvo CE) has launched a new app that will enable dealer field technicians to video call their back office equipment specialists – and Volvo CE’s own product experts and engineers – while on site.

Designed to help technicians diagnose and resolve potential problems quickly, the Real-time Tech Support app uses a live augmented reality video feed that allows up to four participants to see exactly what the field technician sees.

In addition to offering suggestions, participants can also point to things on the screen and record the call so they can review things later...Sign in to continue reading.