Caterpillar targets ‘industrial AI’ leap with Cat AI Assistant

Caterpillar has unveiled Cat AI Assistant, an AI-based solution that it says allows its customers to engage with Caterpillar’s equipment and portfolio of digital applications in new ways.

Cat 303.5 CR mini hydraulic excavator. (Photo: Caterpillar)

The OEM said that the launch marked a “major step forward for Industrial AI, redefining how work gets done by combining data, AI and heavy equipment to help customers improve productivity, efficiency and safety.”

Caterpillar plans to bring the off-board Cat AI Assistant live in the first quarter of this year and is in the final stages of validation for in-cab applications, which will help machine operators work more safely and efficiently.

Cat AI Assistant unifies Caterpillar’s diverse portfolio of digital applications and vast amounts of data. It operates against the entire Caterpillar knowledge base and serves as a proactive partner for customers, providing personalized data and insights and enabling faster, smarter decisions.

“Caterpillar’s strong digital foundation, including our Helios data platform that manages over 16 petabytes of data, is helping us move fast and deploy new AI capabilities to help our customers succeed,” said Ogi Redzic, chief digital officer, Caterpillar.

“Cat AI Assistant is a major leap forward in how Caterpillar supports customer success through best-in-class digital solutions, whether they’re working from corporate headquarters or at a remote jobsite.”

In a press release the OEM highlighted how the tool could be used by fleet managers and owners to manage their equipment and for technicians to access the right section from a library of thousands of instruction manuals and provide step-by-step guidance on repairs.

Cat AI Assistant can also be used by operators to access useful information and even assist with directing the machine.

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